Portfolio

Ken Fischer and his team at ClickforHelp guided us through an online marketing and social media strategy. Their attention to the social media world and the analysis of our competitor’s efforts proved most helpful in prioritizing our goals and action item. ClickforHelp provided with us detailed information about competitive websites, informational websites in the pediatric orthotics and plagiocephaly vertical markets, social media efforts by competitors, patients and experts in the field, as well as an understanding of the blogosphere’s role as online press.

Ultimately, Ken worked with us to organize a new website which connects with our online audience by providing information they are looking for in a way which is both informative and compelling through the use of online video and other techniques. The navigation of the website, which ClickforHelp designed, is critical and allows potential patients to learn about our therapy for plagiocephaly along with important information about the disorder. This entire website design effort took only 6 weeks, and I was amazed at the speed and the quality based on my experience with other online marketing and web design firms.

Now, we are employing techniques to retain our audience through social media tools and site updates. Ken insisted we understand how to measure the success of these efforts and has given us the ability to look at these measures ourselves by providing an outlet through Google Analytics. We were pleased to discover almost immediate success for the ability of the new website to be found by potential patients who had not heard of us and were compelled to call. In fact, we are weekly receiving multiple calls from potential patients who are being converted to actual patients. We expect our investment with ClickforHelp to be recouped in the first 4 months after our official launch in December. The best thing is that the site traffic from search engines continues to increase by 20-30% each month.

To sum up, ClickforHelp provides a service which goes beyond webdesign. We went from having a relatively isolated online presence to one which is being found by potential patients across the country as well as those local to our area. We also now view our website as integrated part of overall marketing strategy. I highly recommend their services as online marketers, social media experts, and web designers. We are currently in the process of launching our second website with ClickforHelp's assistance."

Amanda Fischer
Marketing Director, HelmetTherapy.com

"I want to thank you and your staff for the incredible help you have been to my company.  I think your service has been superior to any local tech support firms that I have used in the past.  Your team is responsive and very knowledgeable.   It is just like they are employed by my company at our facility.  They are quick to act and the repairs, troubleshooting, etc is completed in a timely manner.  I would recommend your service to anyone – it is just that good.

Again, thank you for being a member of our team."

“ClickforHelp’s Helpdesk has significantly increased our office’s productivity by dramatically increasing the reliability of our networked server, software and workstations .  This has allowed myself and my staff to concentrate more on our business and much less on software and hardware issues.  Having immediate professional assistance only a click away made what used to be 2-3 day major crises become 15-30 minute minor issues.  The regular weekly maintenance of every workstation and server has also greatly reduced the frequency of having any computer glitch at all.    I highly recommend ClickforHelp’s Helpdesk Service for any small business which needs a reliable computer network.”